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I can't log into my account.

Use the same sign-in method as when you first logged in.

Katharina Kremeier avatar
Written by Katharina Kremeier
Updated over 9 months ago

Please stick to the sign-in method that you chose initially. If you chose Google/Apple Sign-in, don’t create another account via email sign-in.

Ensure that you use the same email address that you used initially when you created your account.

If the problem persists, please contact [email protected] with a description and screenshot of the issue.

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